Your library card is more than a piece of plastic. It's the key that unlocks a treasure chest of information and entertainment both here at the library and on the Internet.
With your card you can check out books, including audio books; music CD's; DVDs; and more by stopping by the library. Through the Internet, you have free access to NC Digital Library, NCLIVE and all of our subscription databases, some of which can be accessed from outside the library, as well as downloads of audiobooks and other media.
Getting a Card
You may request a library card at the Lending Desk on the first floor.
Library cards are available free of charge to all Guilford County and High Point City residents or property tax payers all current and retired employees of the City of High Point, and students and teachers in public and private educational institutions in Guilford County. Others may also obtain a card by paying a nominal annual fee (currently $40 per year). Exemptions to the fee are detailed in the Library Card Policy.
You will be asked for a photo identification that proves residency in Guilford County or High Point City limits. A driver's license is frequently used or a utility bill with your current address post marked in the last 2 weeks can be used.
A child, 15 years and younger, may get a library card if a parent or legal guardian shows a photo ID, proof of current address and signs an application form. The parent or legal guardian who signs the form is responsible for items checked out by the child and must assume responsibility for and monitor their children's use of the Internet through the library's Internet connection.
The whole process takes about 5 minutes of your time. Please be aware library cards are not issued after 30 minutes prior to closing.
Lost cards should be reported immediately to prevent misuse.
Most library cards expire annually. Please contact the Customer Service or Lending Desk to renew your card.
Loans and Renewals
Most library items may be checked out for 21 days or three weeks and may be renewed up to 4 times. A few items such as new books, new audio books, and leased books are limited to 14 days or two weeks and may be renewed up to 4 times. DVDs are limited to 7 days or one week and may be renewed up to 4 times. TV Series, British Series, and Miniseries DVDs are limited to 14 days with no renewals. Items may be renewed as long as they are not reserved by another customer. A customer must owe less than $5.00 in overdue fees in order to renew items.
When checking out materials, you will receive a list of items which shows the due date for each item. You may request to have your due slip emailed to you. You are responsible for all items checked out on your card until you return them. You can renew items in person at the library, online through the library website, or by calling the Customer Services Desk at 883-3660. You can also call our automated circulation system at 883-9317. Have your library card ready when you make the call.
You may check out up to 50 items (2 items if you are a new borrower.) You may, however, only have 10 music CDs and 10 DVDs out at any one time.
You may reserve materials while at the library from any public computer terminal or you may call General Research Services at 883-3641 or Readers' Services at 336-883-3638 and request staff assistance to hold or reserve materials. Up to 15 items may be on reserve. Reserves on available items take 24-72 hours to be filled. Our automated circulation system will call to tell you that your requested item is available and how long the item will be held for you. A notice will be mailed to you if we are unable to leave a message. You may request to be notified by email or text messaging. We hold items for 3 days.
As a cardholder, you may use the Interlibrary Loan Service to borrow a book or microfilm from another library when the High Point Public Library does not own the requested item. This service takes between two to four weeks. Interlibrary Loan can also get a photocopy of an article from a magazine or other periodical that the library does not have. There is a fee for photocopies. To request this service, go to General Research Services on the second floor.
Fines and other Fees
Overdue fines are charged on items that are not returned by the date due.
The charge is 10 cents per day per item.
Balances of $5.00 or more must be paid in full to check out, renew, use the library's Public Computing Center or submit Interlibrary Loan requests.
Beginning December 2, 2013 our system can keep a loan history of
everything you borrow from the library. You must request this service at
the lending desk or customer service desk on the first floor. This
service is not retroactive and will only track items you borrow after
you request the service.
Please be advised that if your records should be subpoenaed by the government or requested by Homeland Security, we would be required to surrender them.